At TEC360, the privacy and trust of our customers, partners, and third parties are our top priority. That is why we protect their personal data by implementing technical, administrative, and physical controls that comply with international security standards.

I. Identity and Address of the Data Controller

TEC360, located at Av. Santa Fe 170, Santa Fe, Zedec Santa Fe, Álvaro Obregón, C.P. 01376, Mexico City, Mexico, is responsible for the processing, use, and protection of your personal data.

II. Personal Information Collected

For the purposes outlined in this notice, we collect the following categories of data:

Identification Information: Full name, official ID number, signature.

Contact Information: Email, phone number (landline and cell phone), address.

Employment and Professional Information: Position, company, work history, Tax ID Number.

Technical Data: IP address, browser type, and cookie data (when interacting with our digital platforms).

TEC360 does not routinely collect sensitive personal data. If such data is necessary, we will request your express written consent.

III. Purposes of the Processing

Your data will be processed for the following necessary purposes:

Business/Professional Relationship: Provision of services, contract fulfillment, and project monitoring.

Talent Management: Drafting employment contracts and maintaining employee files.

Administration: Billing, collections, and updating internal databases.

Security: Ensuring the integrity of information and the security of our platforms.

Secondary Purposes:

In addition, we may use your information to send newsletters, technology updates, or for marketing purposes. If you do not wish for your data to be used for these purposes, you may send an email to the address listed in the ARCO Rights section.

IV. Security and International Standards (ISO/GDPR)

TEC360 has implemented an Information Security and Privacy Management System based on the international ISO/IEC 27001 standards.

Furthermore, for our clients and contacts subject to the jurisdiction of the European Union, the processing of their data is carried out in strict compliance with the General Data Protection Regulation (GDPR), applying the principles of lawfulness, fairness, and transparency.

V. Data Transfer

Your personal data may be transferred to and processed by parties other than this company in the following cases:

Technology service providers (Cloud Computing) acting as data processors under the instructions of TEC360.

Competent authorities, to comply with legal obligations.

Third-party recipients, when necessary to fulfill the contracted service (Art. 37 of the LFPDPPP).

VI. ARCO Rights and Withdrawal of Consent

You have the right to know what information we have about you (Access), request that it be corrected (Rectification), request that we delete it from our records (Erasure), or object to its use for specific purposes (Objection).

Contact: alejandra.espinosa@tec360cloud.com

Procedure: You must submit a request that includes your name, a document proving your identity, and a clear description of the information regarding which you wish to exercise your right.

Timeframes: TEC360 will notify you of its decision within a maximum of 20 business days (in accordance with the law), and if the decision is upheld, it will take effect within the following 15 business days.

VII. Use of Tracking Technologies (Cookies)

Our website uses cookies and other technologies to track your user behavior and provide you with a better experience. You can disable these technologies through your browser's security settings.

VIII. Changes to the Privacy Notice

TEC360 reserves the right to make changes or updates to this notice at any time, in response to new legislation or internal policies. Such changes will be posted on this website.

Last updated: April 1, 2026