Secure Identity in the Digital Age: Challenges and Recommendations

July 19, 2023

Identity management

In today's business environment, application and service providers face pressure to evolve their customers' experience and increase their retention rate. However, in this process of maximizing UX and minimizing friction, it is critical to ensure the security and protection of user identity. To do this, it is necessary to understand the threats and attacks faced by Identity and Customer Access Management systems and develop effective strategies to mitigate them.

Current Threats

Jameeka Green Aaron, CISO of Customer Identity at OKTA mentioned these data revealing important trends in the hope that it will bring light to organizations to understand the threats against CIAM:

  1. Fraudulent registrations: Fraudulent registrations represent a constant and growing threat. In the first 90 days of 2022, registration fraud accounted for approximately 23% of all attempts. of attempts.
  2. Attacks on credentialss: Attacks on credentials have reached record levels. During 2022, they accounted for 34% of global authentication event traffic.They accounted for 34% of global authentication event traffic, although most industries experienced credential attack rates of less than 10% of login events, in cases such as the Retail/eCommerce sector. the Retail/eCommerce sector were more than 80%.

Challenges and Recommendations

Each company faces unique challenges, has different appetites and exposures to risk. Therefore, the appropriate level of friction introduced by security measures will vary from company to company. 

Auth0, a renowned company specialized in identity management, has shared valuable information about the threats and attacks observed on its platform. With the increasing attention of adversaries on identity systems and the constant evolution of their tactics, techniques and procedures, it is eIt is essential for application and service providers to take the following measures:

  1. Implement defense-in-depth tools: Tools that work in combination at the user, application and network layers should be used.
  2. Continuously monitor applications for signs of for signs of attacks and changes in tactics used by adversaries.
  3. Make adjustments as needed, how to adjust parameters, restrict restrictions or introduce new security tools.

In conclusion, these options allow you to tailor customer identity and access management as needed, without requiring valuable resources that could be spent on advancing your company's core competencies. Whether developing in-house solutions or relying on an identity-as-a-service provider, it is important to implement security measures that balance increased friction for attackers without compromising the user experience.

Meet Ricardo Shuck and Carlos Meyer from our Identity team and start the evolution your company needs!

Tags :
Identity management