In today's business environment, application and service providers face pressure to evolve their customers' experience and increase their retention rate. However, in this process of maximizing UX and minimizing friction, it is critical to ensure the security and protection of user identity. To do this, it is necessary to understand the threats and attacks faced by Identity and Customer Access Management systems and develop effective strategies to mitigate them.
Jameeka Green Aaron, CISO of Customer Identity at OKTA mentioned these data revealing important trends in the hope that it will bring light to organizations to understand the threats against CIAM:
Each company faces unique challenges, has different appetites and exposures to risk. Therefore, the appropriate level of friction introduced by security measures will vary from company to company.
Auth0, a renowned company specialized in identity management, has shared valuable information about the threats and attacks observed on its platform. With the increasing attention of adversaries on identity systems and the constant evolution of their tactics, techniques and procedures, it is eIt is essential for application and service providers to take the following measures:
In conclusion, these options allow you to tailor customer identity and access management as needed, without requiring valuable resources that could be spent on advancing your company's core competencies. Whether developing in-house solutions or relying on an identity-as-a-service provider, it is important to implement security measures that balance increased friction for attackers without compromising the user experience.
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